LiveAgent
Achieve high-quality customer support! A help desk software that's easy to use.
LiveAgent is a help desk software that can accommodate all types of businesses and scales, from online shops to large call centers. Let's review our inquiry responses and win the trust of our customers. - You can register and create unlimited email accounts, forms, chat buttons, Twitter/Facebook accounts, and phone numbers. - By sharing response history and status through tickets, you can prevent missed or duplicated responses, and it also makes it easy to hand over responses between staff. - You can tag tickets to categorize inquiry content and compile reports. - Of course, it is available on any device, including PCs, tablets, and smartphones. - The SLA (Service Level Agreement) settings visualize compliance with inquiry response times. - Each staff member's response history can be shared as knowledge, helping to standardize skills among staff.
- 企業：インターワーク
- 価格：Less than 10,000 yen
